For nurses & physiotherapists in India

Build your practice. Without giving it away.

India's marketplace for verified independent nurses and physiotherapists — the trust infrastructure for your practice, not a substitute for it.

Set your own rates. Keep your own patients. Get demand from families looking for verified care, routed to you by AI. CareStride takes 18% from families — never from your fee.

i.Independent, not employed. You run your practice. We're infrastructure.
ii.Set your own rates. Hourly. By specialisation. By time-of-day.
iii.Verification that travels. NurseShield once = NurseShield for every booking.
iv.AI-matched cases. Right specialisation. Right area. Right schedule.
v.CareScore as your record. Visits, reviews, on-time arrivals. Compounds.
vi.Phone numbers stay masked. Through Exotel. No personal numbers shared.

Apply to be verified → How it works for you

NurseShield verification · CareScore reputation · T+2 settlement · GST-compliant · DPDP Act 2023 aligned

The math, plainly

The agency takes 40–60%. We take 18% — from the family, not from you.

Most home healthcare in India still runs on the agency-employer model. The agency charges the family. The agency dispatches a nurse. The nurse takes home a fraction. CareStride is structurally different. Compare the columns.

	Typical home care agency	Independent practice (word-of-mouth)	CareStride
Take rate	40–60% of every visit	0% (you keep all)	18% — paid by the family, not deducted from your fee
You set ₹600/hr. You take home...	≈ ₹240–360	₹600 (when you find the patient)	₹600
Patient relationship	Belongs to the agency	Yours	Yours. Repeat books are yours.
Verification	Their badge, not yours	Each family asks again	NurseShield — portable, government-grade, encrypted
Demand	Their pipeline, their priorities	Word-of-mouth, slow	AI-matched. Right specialisation, right area, right schedule.
Payments	Cash or weekly, often delayed	Cash, no records	T+2 business days, NEFT/IMPS, GST-compliant invoice
Your independence	Limited — their schedule, their rules	Full	Full — that's the whole product

You set ₹600. You take home ₹600. The 18% is what families pay us — on top of your fee — not what we deduct from it. This is the structural difference.

What you get

Six things your practice gets, the day you're verified.

You stay independent.

CareStride doesn't employ you. You run your own practice on your own terms. We're the infrastructure layer between you and the families who need you — not your boss, not your scheduler, not your manager.

You set your rates.

Hourly rates by service. Premium rates for night visits or emergency calls. Different rates for specialised care. You set them. We don't dictate. The rate you list is the rate you take home — before tax.

Verification that travels with you.

One NurseShield verification — Aadhaar, PAN, council registration, criminal background, face match — serves every family who finds you. Encrypted with AES-256-GCM at the field level. Refreshed periodically. Visible to families before they book.

AI sends you the right cases.

SmartMatch routes families to professionals across six dimensions of compatibility — specialisation, location, language, schedule, gender preference, CareScore. You don't compete with everyone for everything. You see cases that fit.

CareScore — your record, working for you.

A live 0–100 score that compounds with every completed visit, verified review, and on-time arrival. Higher CareScore = better-matched cases, more visibility. Your work, made readable to the families who'd hire you.

Phone numbers stay masked.

All family-professional communication routes through Exotel virtual numbers. Families don't see your personal number. You don't get spam after the visit. The relationship is mediated only as long as both sides need it.

What you keep

Independence isn't a perk. It's the whole product.

i.Your practice. We don't take it. We don't claim it. We list it.
ii.Your patients. Repeat bookings, your existing care relationships, families who came to you outside the platform — all yours. We don't put a wall between you and them.
iii.Your hours. Set when you're available. Set when you're not. We don't punish unavailable windows.
iv.Your specialisations. List as many as you're qualified for. Add more as you certify. The CareScore tracks accordingly.
v.Your discretion. Refuse any booking, for any reason — safety, schedule, scope of practice. We back your right to decline. Refusal patterns are not penalised.
vi.Your right to leave. No exclusivity. No exit fee. No notice period. No contractual lock-in. Deactivate any time.

The product is your independence, made portable. Everything else — verification, demand, settlement, communication — is the infrastructure that makes independence work at scale.

NurseShield, from your side

The verification you do becomes the credential that travels.

Most independent home healthcare professionals in India have no portable verification. Every new family asks the same questions: who are you, are you really registered, can I trust you in my parents' home? You answer once on CareStride. It travels with you to every booking.

Five government-grade checks

Aadhaar identity verification. PAN identity verification. Face match against your government ID photo. Nursing council registration cross-checked with the issuing council. Criminal background check. All five must clear before you list.

Encrypted at the field level

Government IDs encrypted with AES-256-GCM — not just at rest, at the field level. DPDP Act 2023 aligned. The encryption is stronger than what most banks store ID data with. We don't share, sell, or surface raw IDs.

Refreshed, not frozen

Verification isn't a one-time stamp. NurseShield re-checks council registration validity, ID expiry, and background-check status periodically. Families see the freshness of each check. Stale verification surfaces as a flag.

The verification was always your responsibility — you've shown your council card to a hundred families already. NurseShield just makes that work portable, encrypted, and visible to the next family before they ask.

CareScore, from your side

Your record, on the record. Every visit, building.

CareScore is a live 0–100 score on your profile that compounds with the work you do. Every completed visit. Every verified review. Every on-time arrival. Every refresh of your verification. It's not an aggregated star rating — it's a transparent record of how your practice holds up over time.

Compounds, doesn't reset

Every visit you complete adds to your score. Single bad reviews don't tank a long history of strong work. The score reflects your actual record, not the loudest data point.

ii.

Higher score = better cases

SmartMatch favours higher CareScores when routing booking requests. Premium families looking for premium professionals see you first. Your work compounds into discoverability.

iii.

Your own dashboard view

You see exactly what feeds into your score — visit count, on-time rate, verified review trend, last verification refresh. Nothing hidden. Nothing scored against you that you can't see.

iv.

Disputes are documented

If a review is unfair or a complaint is raised, both sides are heard on the record. We don't auto-suspend or auto-judge. The grievance process is time-bound under IT Rules 2021 and Consumer Protection Act 2019.

Portable trust signal

Your CareScore is visible to every family who finds you. It is the trust signal that replaces the awkward conversation about your credentials — the work you've done speaks for itself, in a number families understand.

How to apply

Four steps. From application to first booking.

Most applications clear NurseShield in 24–48 hours. From there, listing takes about an hour. First AI-matched booking requests start arriving within days.

Step 1

Apply

Upload your nursing council registration (or physiotherapy credentials), Aadhaar, PAN, and a recent professional photo. Add specialisation certificates if you have them. Application form takes about five minutes.

~ 5 minutes

Step 2

Verify with NurseShield

Five checks run in parallel — Aadhaar, PAN, face match, council cross-verification, criminal background. We notify you as each clears. Most applications complete in 24–48 hours; council cross-verification time varies.

24–48 hours

Step 3

List your practice

Set your rates — hourly, by specialisation, by time-of-day. Set your service area, your available hours, your specialisations. Add a professional bio and photo. List as many specialisations as you're qualified for.

~ 1 hour

Step 4

Accept bookings

AI-matched booking requests start arriving. Accept the ones that fit your schedule and area — refuse the ones that don't. Phone numbers stay masked through Exotel. Settlement to your bank account is T+2 business days after each completed visit.

First requests within days

The economics, on the record

No hidden cuts. You set ₹600, you take home ₹600.

The 18% platform fee is paid by the family, on top of your fee. Not deducted from it. Below is the same logic you'll see at booking, from your side. GST-compliant. T+2 settlement. No exit fee.

Your listed fee (1-hour home nursing visit)₹ 600.00

+ CareStride platform fee (18% of your fee, paid by family)₹ 108.00

+ Visit kit pass-through (consumables, ₹50/hr)₹ 50.00

+ GST 18% on platform fee (per Indian tax treatment for service intermediaries)₹ 19.44

Family pays₹ 777.44

You take home (before TDS / income tax)₹ 600.00

Settlement to your linked bank account is T+2 business days after each completed visit, via NEFT/IMPS. GST-compliant invoice copy provided for your records. Tax deducted at source (TDS) compliance is handled per Indian tax regulations applicable to professional services. Compare against typical home care agencies in India which take 40–60% of every visit.

On the record

What CareStride won't do to your practice.

These aren't features. They're commitments. They're how you tell the difference between a marketplace that respects your independence and a platform that absorbs it.

i.We won't employ you. You stay independent. We're an aggregator marketplace under Indian intermediary law — not your employer, not your scheduler, not your manager.
ii.We won't take your patients. Repeat bookings, families who came to you outside CareStride, your existing care relationships — all yours. We don't put a wall between you and them.
iii.We won't share your phone number. Family-professional communication routes through Exotel virtual numbers. Always. Your personal number stays personal.
iv.We won't dictate your rates. You set them — hourly, by specialisation, by time-of-day. We don't price-cap. We don't price-floor. We don't auto-discount.
v.We won't punish unavailability. Set windows when you're not available. We don't mark you down for them. Refusal patterns don't lower your CareScore.
vi.We won't lock you in. No exclusivity. List on other platforms too. Run your own private practice. We only ask that bookings made through CareStride are honoured per the platform terms.
vii.We won't charge you to be verified. NurseShield is part of the platform — not a fee, not a subscription. The cost is on us.
viii.We won't take a cut from your fee. The 18% platform fee is paid by the family, on top of your fee. Your listed rate is your take-home.
ix.We won't auto-suspend on a single complaint. Every concern enters a documented, time-bound grievance process under IT Rules 2021. Both sides are heard on the record.
x.We won't make leaving hard. Deactivate any time. Outstanding settlements are paid out. No exit fee. No notice period. No contractual penalty.

Frequently asked

Questions worth asking.

If your question isn't here, ask us at professionals@carestride.health. We answer in business hours.

How long does NurseShield verification take?

Most applications clear within 24 to 48 hours. We run five checks in parallel: Aadhaar identity, PAN identity, face match, council registration cross-verification, and criminal background check. We notify you as each check clears. Some checks (particularly council cross-verification) can take longer if the issuing council's response time is slower; we keep you posted at every step.

What documents do I need to apply?

For nurses: nursing council registration certificate (state council), Aadhaar, PAN, a recent professional photo. For physiotherapists: physiotherapy council/association registration, professional degree certificate, Aadhaar, PAN, photo. Optional but recommended: specialisation certificates (paediatric, geriatric, orthopaedic, neurological, etc.) and any continuing-education certifications. Government IDs are encrypted with AES-256-GCM at the field level.

What is the platform fee, exactly?

CareStride charges 18% of your professional fee as the platform fee. This is paid by the family, on top of your fee — not deducted from it. If you set your rate at ₹600 per hour, you take home ₹600 per hour. The family pays ₹600 + ₹108 (platform fee) + GST + visit kit. Your fee is your fee. Compare this to typical home care agencies in India which take 40 to 60 percent of every visit.

When and how do I get paid?

Settlement is T+2 business days after each completed visit. Payments go directly to your linked bank account via NEFT/IMPS. You receive a GST-compliant invoice copy for your records. Tax deducted at source (TDS) compliance is handled per Indian tax regulations applicable to professional services.

Can I work with other agencies or platforms while on CareStride?

Yes. CareStride does not employ you and does not lock you in. You are an independent professional. You can list your services on multiple platforms, accept private bookings outside CareStride, and run your own practice. We only ask that bookings made through CareStride are honoured per the platform terms.

Do I have to accept every booking request?

No. Refusal is your right. You can decline any booking request without explanation. CareStride explicitly backs your right to refuse for any safety, schedule, or scope-of-practice reason. Patterns of refusal are not penalised. We track CareScore based on completed visits, on-time arrivals, and verified reviews — not based on acceptance rate.

What happens if a family files a complaint against me?

Every concern enters a documented, time-bound grievance process under the IT (Intermediary Guidelines) Rules 2021 and Consumer Protection Act 2019. You receive notification of the complaint, the specific concern raised, and a clear window to respond with your version of events and any supporting evidence. CareStride does not auto-suspend or auto-judge. Decisions are made on documented evidence, with both parties heard. The process and outcomes are auditable.

Can I deactivate my profile or leave CareStride?

Yes. You can deactivate your profile at any time. Outstanding settlements are paid out per the regular schedule. Your data is handled per the DPDP Act 2023 — you retain rights to data access, correction, erasure, and consent withdrawal. There is no exit fee, no notice period, no contractual lock-in.

Is there a contract or commitment?

You agree to the platform terms when you list, but there is no exclusivity, no minimum-hours commitment, no quota, and no penalty for periods of inactivity. You set when you are available and when you are not. The relationship is governed by the platform terms and Indian intermediary law — we are an aggregator marketplace, not your employer.

Apply now

Apply to be one of the first verified professionals on CareStride.

CareStride is preparing for a quality-gated rollout. We're admitting verified independent nurses and physiotherapists ahead of public family launch. If you're registered with your council, NurseShield-eligible, and ready to list your practice on India's first marketplace built on verification — we'd like to hear from you.

Apply via email → Read the family-side →

professionals@carestride.health · reply within 1 business day

You've been the trust signal in your patients' homes for years. CareStride just makes that work portable, verifiable, and visible — before the first phone call.